Information Technology
Help Desk
Your first point of contact for technical assistance.
Submit a ticket here: ITHelp.jo-maps.com
(509) 527-2317
HelpDesk@jo-maps.com
During regular business hours our Help Desk is available to assist students with account and password questions as well as basic personal computer help and repair.
Visit the self-help portal for solutions to common problems or to submit a Help Desk ticket.
During regular business hours our Help Desk is available to assist Faculty and Staff with account and password questions, in-office and over-the-phone technical assistance and troubleshooting, as well as basic personal computer help and repair.
Visit the self-help portal for solutions to common problems or to submit a Help Desk ticket.
During regular business hours our Help Desk is available to assist with account and password questions.
If you contact us for assistance, please be prepared to verify your identity. Please also note that FERPA regulations require we work directly with the account holder.
NEED HELP?
If you need technical help, the best place to start is our Self-help Portal. You can search for resolutions to common problems and even submit and track Help Desk tickets.
COMPUTER LABS
Walla Walla University has six general-purpose computer labs located throughout campus. When not reserved, these labs can be utilized by students, faculty, staff and alumni.